RETURN & EXCHANGE POLICY
 
 
Returns & Exchanges
 
At ALASO, we are committed to delivering premium quality and a clear customer experience.
 
All sales are considered final. We do not accept returns or refunds.
 
 
Exchanges
 
We accept exchanges only in the following cases:
 

• Incorrect size

• Wrong item received

• Damaged or defective product

 
 
Timeframe
 
You must contact us within 24 to 48 hours after delivery to request an exchange.
 
Requests made after this timeframe may not be accepted.
 
 
Conditions
 

• Item must be unused and in original condition

• Item must be returned in its original packaging

• Customer is responsible for return shipping costs

 
 
Contact
 
To request an exchange, please contact us at:
 
Email: order@alaso.co
Phone: 617-741-5818